Privacy Policy

Kingdom Life Apostolic Chapel

Last updated: [01 November 2026]

Kingdom Life Apostolic Chapel (KLAC), registered charity number 1139371, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, participate in our activities or receive support from our charitable programmes.

1. Who We Are

Kingdom Life Apostolic Chapel
Birmingham Street, Church Square
Oldbury, West Midlands
B69 4DY

Email: admin@klac.org.uk
Telephone: 0121 448 8606

For data protection enquiries, please contact us using the details above.

2. Information We May Collect

Depending on how you interact with us, we may collect:

• Name and contact details.
• Email address and telephone number.
• Information submitted through website contact forms.
• Information relating to volunteering and charitable activities.
• Information needed to coordinate food bank assistance.
• Relevant health information where necessary for medical outreach activities.

We only collect information that is necessary for the relevant purpose.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries.
• Provide information about our charitable services.
• Coordinate food bank assistance.
• Organise community projects and events.
• Manage volunteering activities.
• Coordinate medical outreach activities.
• Maintain appropriate charitable and administrative records.
• Meet our legal and regulatory obligations.

We will not use personal information for unrelated purposes without an appropriate lawful basis.

4. Special Category and Health Information

Some medical outreach activities may involve the processing of health information.

Health information is sensitive personal data under UK data protection law.

Where we process health information, we will identify and document an appropriate lawful basis and special category condition under applicable data protection legislation.

We will take appropriate steps to protect this information and restrict access to authorised individuals.

Medical information will only be collected and used where necessary for the relevant healthcare activity.

5. Sharing Your Information

We do not sell personal information.

We may share relevant information with authorised service providers, professional healthcare personnel or other organisations where necessary for the delivery of our charitable activities or where required by law.

Any sharing will be subject to appropriate safeguards and data protection requirements.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information should be limited to individuals who need it for their responsibilities.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected, taking into account legal, regulatory, safeguarding and operational requirements.

Our retention periods should be documented and reviewed regularly.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors use our website.

Where required, we will request consent before placing non-essential cookies.

Visitors should be able to manage their cookie preferences through the website’s cookie controls.

[Insert details of the actual analytics, cookie and consent tools used by the website.]

9. Your Data Protection Rights

Under applicable UK data protection legislation, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where applicable.
• Request restriction of processing.
• Object to certain types of processing.
• Request transfer of information where applicable.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at admin@klac.org.uk.

10. External Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage visitors to read the privacy policies of those websites.

11. Changes to This Policy

We may update this Privacy Policy when our services, website or legal obligations change.

The latest version will be published on our website.

12. Contact and Complaints

For questions about this Privacy Policy or how your information is handled, contact:

Kingdom Life Apostolic Chapel
Birmingham Street, Church Square
Oldbury, B69 4DY

Email: admin@klac.org.uk
Telephone: 0121 448 8606

You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/